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If you’re involved with product fulfillment, it goes without saying how important your catalogs are. They display your goods for the public’s eyes, and they attract many clients as a result. Your catalogs are integral to your success—there’s no question about it. But there can be times when you issue catalogs to the public that don’t achieve much response from clients—either old or new. There’s something not working with your latest catalogs, and it isn’t going over well with the public. As a result, you find your product fulfillment business suffering. (more…)

You’ve heard it before: if you’re going to succeed in business, you’re going to need people skills. This is an absolute. One group of people has to cater to another group’s needs and wants in order to generate success in a marketplace. But while other businesses might do a limited amount of interaction with people and the public, product fulfillment is a bit more involved. In product fulfillment, you have to focus your personal connections in a few different directions, making it a bit tougher to be a “people person” than in other types of businesses out there. (more…)

We live in such a high-tech world that it can be overwhelming. Everything’s on the Internet and is compressed into micro-micro processors. Many of the futuristic ideas predicted in early twentieth century sci-fi magazines have come true. But, despite how overwhelming it can be, this high-tech culture isn’t always a bad thing. There are a lot of tools out there that can squeeze big tasks down into small, more manageable ones. If you have issues with your product fulfillment business, it’s worth incorporating new technology to help make your business more efficient. Let’s face it: there’s a lot to organize...

You’ve likely experienced the good, the bad, and the ugly in customer service. There are those product fulfillment professionals who deliver the good customer service that makes you want to come back for more, those who deliver lukewarm-to-tepid customer service, and then those who don’t care and just manage to stagger through their jobs half-heartedly. Obviously, the first is the role model to follow, but a lot of the time, product fulfillment never manages to get client services under their belts quite right. If you are one of the pros who never fully mastered customer service, there’s no shame in...

When they hear the word “salesperson,” a lot of people’s eyes widen in horror. And often this stigma is well-founded—their experiences of being nearly accosted by overly smiley and well-dressed product pushers in shops, or even getting trapped by a seller in a phone call, has provided them with a bad perception of sales overall. In product fulfillment, the area of sales is, for better or worse, a key part of your job. You have to sell your products in order to generate success for yourself. But while the other sales professionals are relentlessly chasing or hounding prospective leads, you...

When you acquire clients for your product fulfillment business, you get to experience how good it feels to make a sale to real people who are genuinely interested in the products that you pride yourself in having. That’s a great feeling, and in order to keep experiencing that feeling and staying in-play with the product fulfillment game, you have to inspire your clients to keep coming back for more. Obviously, this means producing a catalog line in which you can continually showcase your goods to the public. These little books—in paper or electronic format—of products and their descriptions will draw...

With product fulfillment, there’re usually two universal sizes for operating: big and bigger. Whether you’re dealing with large-order products or adding to your client lists, bigger really is better with product fulfillment services. In a sense, bigger is the only way to run your business properly because handling large numbers keeps your business efficient and creates a great reputation for your business in the long run. But to handle these great quantities of products and clients, a professional product fulfillment business has to incorporate the right facilities to meet the large-scale demand of the day-to-day business duties. (more…)

When you’re operating your own business, you never think about getting into trouble. After all, you’re no criminal. You’re just providing products to clients and collecting an income from doing that. It’s all good, and there is nothing illegal going on. Well, most of the time. In product fulfillment, there are some matters of the legal variety you have to be aware of in order to operate without any outside scrutiny. And while there aren’t many, they are certainly worth being aware of. Not abiding by the rules can result in some strict penalties that could render you with a...