How Can Startups Benefit from Fulfillment Services?
Why would any small but growing company choose to pay for fulfillment services for startups? Wouldn’t it make more sense to save that money and put it towards growing the company even more? While the cheaper option may sound like the better option, small business fulfillment services are extremely valuable, if not necessary as you grow. Once you look at how a growing business increases your responsibilities and your customer expectations, you will realize the need to hire a third-party fulfillment center (3PL). If you’ve been holding out on hiring a 3PL partner but notice your business is growing, here...
What Is the Importance of Returns Management for e-Commerce Businesses?
If you have an e-commerce business, returns processing is a solution you must provide for your consumers. Returns management in e-commerce is necessary as the possibility of consumers being dissatisfied with their order is higher than shopping in a brick-and-mortar store. Although e-commerce returns management costs money, it’s the right investment to resolve customer issues and boost the reputation of your online store. Here’s why product returns management is so important and the benefits of letting an e-commerce fulfillment center handle it for you. (more…)
How to Grow Your e-Commerce Business with a Third-Party Logistics Company?
Teaming up with a third-party logistics (3PL) e-commerce fulfillment company can provide you with unlimited potential by helping you accommodate growth and ensure an optimal customer experience. If you’re trying to make your business more seamless, cost-effective, and scalable, an experienced 3PL partner can be a very valuable resource. The role of logistics in e-commerce is more vital to a business's success than ever before, so if you’re wondering how to scale your e-commerce business, here’s how a 3PL partner can help you. Ways to Scale Your e-Commerce Business with 3PL Flexibility and Scalability (Accommodate Growth) The growth of e-commerce...E-Commerce Order Fulfillment Strategies to Save Money and Time
It takes a lot of effort to fulfill orders, as there are many challenges that face the supply chain. Thankfully, if you are equipped with the right order fulfillment strategy, you will be able to meet these challenges head on, saving time and money, and reducing stress. Here are some e-commerce order fulfillment processes and tips that will make your life easier, especially when working with a third-party logistics (3PL) partner. Fulfillment Strategies to Improve Efficiency and Save Money and Time Choosing and Processing Order Management Software An essential way to make your job easier is to process the right...
Order Fulfillment Metrics That Improve Customer Satisfaction and Purchase Behavior
The way your customers feel about your organization, and the way they purchase items from your brick-and-mortar or online store is strongly impacted by your order fulfillment customer service. The order fulfillment process deals with all the responsibilities of an organization from the point of a customer’s order being received, to delivering the finished goods to their doorstep. If you implement the right strategies, you will be able to fulfill their demand on time, and thereby attract new customers, while retaining loyal ones. Performance order fulfillment metrics can help you track different data dealing with your inventory, to help you...
The Difference Between Cycle Count and Physical Inventory Count
According to Generally Accepted Accounting Principles (GAAP) and IRS rules, it’s expected that businesses that store items in a warehouse conduct an inventory count periodically. There are two main options used by companies today: the physical inventory process and cycle counting. There are benefits of inventory cycle counting and physical inventory counts, but one of these methods may be the better option for you. Here’s what you need to know about cycle count vs. physical inventory and how to decide which is best for you. What Is a Cycle Counting Process? A warehouse cycle counting process is an inventory auditing...How to Improve Inventory Accuracy in a Warehouse
Are you tired of losing sales and customers because you realize too late that you are out of stock of certain products? Are you tired of customers complaining that they have received the wrong item? If so, it is time to improve inventory accuracy in your warehouse. By accurately tracking your products you will be able to improve your performance as a business and run more efficient operations. The importance of effective inventory management should be recognized by all parties of a warehouse, so if you want to learn more about the importance of inventory accuracy, or how to achieve...
How to Improve Order Picking Productivity in Warehouse Management
When it comes to warehouse order picking methods, the choices you make have a big impact on your supply chain. Choosing the right order picking strategies will go a long way for your business, leading to improvements such as reduced labor costs, improved customer service, and the best use of warehouse space. If you want to know how to improve picking productivity, here are some warehouse picking best practices you should know about. The Importance of Order Picking Productivity in Warehouse Management The order picking process involves pulling items from inventory to fill a customer’s order. This is often seen...
Common Challenges in Real-Time Inventory Management
Understanding your customers’ needs and making wise decisions on how to manage them through inventory is a challenge in today’s buying environment. There are many problems faced in inventory management, but these issues come with solutions. Managing your inventory is more complex than it may seem. Here are some of the most common problems and challenges in inventory management, and how you can improve your business to overcome them. Challenges in Inventory Management Lack of Knowing Your Inventory Being unaware of inventory levels has a largely negative impact on supply chains. Companies should make sure they have full visibility of...
How Order Fulfillment Helps with Customer Retention for Your e-Commerce Business
Maintaining your current customer base is an ongoing challenge for all e-commerce businesses. That is why it is critical to utilize different ways to increase customer retention. Here are some customer retention strategies to employ on an ongoing basis to ensure your e-commerce business is successful. Importance of Customer Retention for Your Business Some business owners may notice that the Pareto principle applies to their customers: Roughly 20 percent of your customers can bring in nearly 80 percent—or more—of your business’s revenue. There are many other benefits to customer retention upon closer analysis. (more…)
